All VitalChemistry products are formulated by certified biochemists and tested for purity and potency. We use responsibly sourced ingredients and maintain strict quality control standards. As with any supplement, we recommend consulting your healthcare provider before use, especially if you are pregnant, nursing, on medication, or have a pre-existing medical condition.

We ship throughout South Africa via Courier Guy. Standard delivery takes 2–3 business days for most areas, and express next-business-day delivery is available for most urban areas. Rural areas may take 3–5 business days. All orders are processed within 1 business day. You will receive a tracking number by email once your order is dispatched. View our full Shipping Info page for details.

Yes. We offer a 30-day return window on all unopened, unused products in original packaging with seals intact. Opened or used supplements cannot be returned for health and safety reasons. To start a return, email us at returns@vitalchemistry.co.za with your order number and reason for return. See our full Returns Policy for details.

Once your order is dispatched, you will receive an email with your Courier Guy tracking number and a direct tracking link. You can also view your order history and status by logging into your account and navigating to My Orders.

Shipping costs are calculated based on your delivery location, package weight, and selected delivery speed. All shipping costs are clearly displayed during checkout before you confirm your order. We regularly run free shipping promotions — keep an eye on our store for current offers.

You can reach our support team by emailing support@vitalchemistry.co.za. We aim to respond to all inquiries within 24 business hours. Alternatively, use our Contact Us form and we'll get back to you as soon as possible.

Many of our products are suitable for vegetarians and/or vegans. Each product page clearly indicates whether it is vegetarian or vegan friendly. If you have specific dietary requirements or allergen concerns, please check the individual product labels or contact us before purchasing.